The Austin Trust Company is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Austin Trust Company should contact the Texas Department of Banking through one of the means indicated below:

In person or U.S. mail:
2601 N. Lamar Blvd., Ste. 300
Austin TX 78705-4294

Telephone:
877/276-5554

Fax No.:
512/475-1313

E-mail: consumer.complaints@banking.state.tx.us
Website: www.banking.state.tx.us

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